Delivery & payment
Everything we sell ships from Nepal, to Nepal. Orders are paid online and dispatched once payment clears — that keeps the bottles sealed, the prices honest, and the handover simple for both of us.
Where we deliver
We deliver across Nepal — inside Kathmandu Valley and to all 77 districts.
We do not ship outside Nepal at the moment. If you’re ordering from abroad for someone here, that’s fine: pay online and give us their Nepali address and phone number at checkout.
How long it takes
| Kathmandu Valley | 1–2 working days |
| Outside the Valley | 2–5 working days |
| Remote districts | up to 7 working days |
Orders confirmed before [12:00 noon] usually leave the same day. Orders placed on [Saturdays and public holidays] are dispatched the next working day.
We send you a message when your parcel leaves us, and the courier calls you before delivery. Keep the phone number you gave at checkout reachable — it’s the number the rider will use.
How to pay
Payment is online only. We do not offer cash on delivery.
- Place your order as normal.
- On the next screen you will see our Fonepay and Khalti QR codes, and the exact amount to pay.
- Scan either QR with any Nepali banking or wallet app and pay that exact amount.
- Press I’ve completed the payment.
- We check the payment by hand and confirm your order within 24 hours.
You do not need to send us a payment screenshot or a reference number. We match your payment to your order ourselves. The same QR and amount are in the email we send you, so you can pay later if it is easier.
Your order ships once the payment is confirmed.
Prefer to order on WhatsApp?
You do not have to use the website at all.
Press Order on WhatsApp at checkout and it opens WhatsApp with your basket, your totals and your delivery details already written out. Send it, and we take the order from there — including the payment.
You can also just message us from scratch on +977 9820200581.
Every order ships sealed
Each parcel is packed sealed and original, with the bottle protected for the road. If a parcel reaches you opened or damaged, don’t accept it from the rider — photograph it and message us the same day and we’ll replace it.
FAQ section
Do you offer cash on delivery?
No. All orders are paid online before dispatch. It’s the only way we can keep prices where they are and guarantee every bottle arrives sealed.
Is online payment safe?
Yes. Payment is completed on your provider’s own secure page — eSewa, Khalti or your bank. We never see or store your card or wallet details.
When will my order be dispatched?
As soon as payment clears. Orders confirmed before usually leave in 48 hrs; anything later goes out the next working day.
What if nobody is home?
The courier calls before delivery and will usually try again the next day. After 2 failed attempts the parcel comes back to us and we’ll contact you to arrange a resend.
Do you deliver outside Nepal?
Not at present. You can order from abroad, but the delivery address must be in Nepal.